A LITTLE HELP
Support
A little help, when you need it. Browse common questions below, or send us an email.
Get in touch
support@capmoney.app ↗Include your app version, iPhone model, iOS version, and steps to reproduce the issue. Redact private information from screenshots. You do not need to send your full ledger, card details, or payment passwords.
How do I record my first expense?
After the welcome and budget setup, tap Record. Choose a sticker, take a photo, select an image, or just enter an amount. Check the category and amount before saving.
Do I have to enable online photo recognition?
No. When adding a photo for the first time, you can choose on-device processing only. Online results are suggestions: check the name, category, amount, and currency yourself. You can turn online recognition off in Settings.
How do I see my budget and overspending?
Tap the budget ring beside the CapMoney logo to see your budget, spending, and remaining or overspent amount. The red arc shows overspending. An excess equal to 100% of the budget fills the ring; larger excesses keep it full.
Can I record foreign-currency expenses?
Yes. Select the original currency and confirm the equivalent amount in your ledger currency. The ledger currency is fixed after your first saved entry. Changing the interface language never recalculates amounts.
What is included for free?
You can save 7 entries in total for free. Deleting an entry does not restore that allowance. CapMoney Pro is an auto-renewing annual subscription that unlocks continued recording. Apple shows the price and conditions before purchase.
How do I restore, cancel, or request a refund?
Choose Restore Purchases in CapMoney Settings using the Apple Account used for purchase. To cancel renewal, open iPhone Settings → Apple Account → Subscriptions. Apple handles refund requests at reportaproblem.apple.com. Deleting the app does not cancel a subscription.
Where are my entries stored? Can you restore them?
The ledger and sticker attachments stay on your device. There is currently no CapMoney account or CapMoney cloud sync. We cannot restore a local ledger from our servers. Be careful when deleting the app or device data. Inclusion in system backups depends on your Apple settings.
How do I make a privacy request?
Email support@capmoney.app and describe the type of data you want to access, correct, or delete. For online recognition, an approximate date, time zone, and description can help; do not send the original private photo initially. We will verify and handle requests within the time limits required by applicable law.